Rolinda M Lea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My cup arrived with a broken lid.

!I would like to have the lid replaced. Replace! Replace! Replace! Replace! Replace! Replace! Replace! Replace!
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Preferred solution: Full refund

User's recommendation: Don't mail order!

Jerome M Kxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Custome Service

Ive been trying to resolve an issue regarding integration from GearBubble to Etsy and it hasn't been resolved in two months.
View full review
Loss:
$1
Pros:
  • Were good at first
Cons:
  • No customer service

Preferred solution: My Issue To Be Resolved!!!

User's recommendation: GearBubble does not have customer support services

Mark R Gqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need support

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The number you have for them does not work. After multiple emails, I still am not getting any help from Gearbubble support.
View full review
Loss:
$40

Preferred solution: Deliver product or service ordered

Kelly H Var

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waynesboro, Virginia

I always have to contact to get my subscription sent

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I have tried to reach out about my subscription of Gilmore girls mugs but I have yet to receive my April mug, I have to contact every month to get my mug
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Pros:
  • Unique personalized products
  • Like the stuff
Cons:
  • I have not received my order
  • No phone number

Preferred solution: I would like my last few mugs sent and sent for the trouble for a discount

Ann S Kqt
map-marker Des Moines, Iowa

Problem with setting up account

I am trying to set up my account and it keeps saying that I cant update my information or change my password because I can only change it once in 24 hours. I just signed up am trying to set it up so I havent been trying to CHANGE my password Im trying to establish one in the first place. In addition it wont let me add my address or change the email from my personal email to my business email. It wont update my information at all. It wont save anything.
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Preferred solution: Let the company propose a solution

Alyssa A Vkq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Helens, Oregon

Something went wrong

Trying to figure out why is taking so long to get my coffee I order from you about a mouth ago. Please let me know when Im Going to get it
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Loss:
$20
Pros:
  • Its good to have gifts for the family
Cons:
  • Shipping time

Preferred solution: Full refund

Dustin M Dus
map-marker Peoria, Illinois

I cancelled my account. Still being billed

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I can canceled my account. Yet I'm still getting billed I need assistance to have money to quit leaving my account. By stopping me from getting billed when I already canceled my account. I am very aggerva5ed cause it will not stop...please someone help me. I am being billed for a service I have not used......
View full review
Loss:
$60

Preferred solution: Full refund

Ann S Kqt
map-marker Des Moines, Iowa

Phone number doesn’t work

I got an email back from pissed customer and they gave me contact information to contact GearBubble which is the online company Im having issues with. The phone number doesnt work and its the same number found online. Got NO resolution for my issues.
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Robert B Tjo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hendersonville, North Carolina

Question on an order

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Received something from an unknown person that was a food product in an unsealed container. Trying to contact GearBubble to get information is impossible. I eventually tracked down a phone number but it did not work. Terrible service.
View full review

Preferred solution: Information on the unsolicited delivery of bag containing coffee

User's recommendation: Do not use this company.

Anonymous
map-marker Tallahassee, Florida

Wrong address

Gearbubble - Wrong address
Gearbubble - Wrong address - Image 2
Hey there! We did not order a mug that was shipped to our house with my name on the address. Just let me know what Im supposed to do with it. Thank you
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Gary B Csq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gainesville, Georgia

You charged my card twice a month later!!!

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You charged my card twice how the *** do i get ahold of you to get my refund?!?! Call me!! Refund my card!!!
View full review
Loss:
$55

Preferred solution: Full refund

User's recommendation: Don’t buy from them!!!

Anonymous
map-marker Conway, Arkansas

Horrible service

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Error on order and unable to get in touch with someone to correct it. Just cancel. Will not do business with this company again
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User's recommendation: Don’t use

Tammy L Vpp
map-marker Sterling Heights, Michigan

Received item today is not the way I ordered it

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Received item today is not the way I ordered it It was supposed to be on front of shirt and you guys put it on the back of the shirt please contact me at 586-213-**** and I would like a refund or it done the right way
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Preferred solution: Full refund

User's recommendation: Never

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Colishia B Vpo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized Payment

This is my third time trying to talk to somebody at Gearbubble, I have yet to get a response. I would like for them to refund my $27.00 dollars that they charged my card. I canceled my services months ago and their still charging my card.
View full review
Loss:
$52

Preferred solution: Full refund

User's recommendation: Customer Service is horrible 100%

Martavious Ane

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gunnison, Colorado

3 support emails ghosted

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Hi guy's Adam Schneider from Rachel Rofe's team sorted me out. Brandon your account rep who responded needs to be brought up to date. After being frustrated to a high lvl it was revealed to me that gear bubble does not work at all with Safari on iOS system and apparently there were a number of other reps from your bubble who actually knew this but Brandon was like oh it's a glitch just reloaded you know so please notify Brandon that I have figured it remove Safari disable it from my iPad and works everything worseverything informatinformation
View full review
Colishia B Wla

Business Complaint/ Unauthorized Purchase

inspire.gifts@***.com I canceled my account last month and you recently charged my card on 10/14/2021 for $25.00 dollars. This is my second complaint about Gearbubble stealing money off my card. This company has charged my card $52.00 dollars altogether for absolutely nothing and I want every dime back on my card. I will call the FBI on this company for scamming customers using their credit cards after they cancelled their subscription. My number is (252) 327-**** Inspire Gifts Thank you
View full review
Loss:
$52
Cons:
  • Being charged twice

Preferred solution: Full refund

User's recommendation: This company will still charge your card after months after you cancel your service.

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